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Terms of Service
Hosting Agreement
You must accept these terms if you wish to use our services.
EZ Web Co endeavours to provide you with the highest quality technology and
service thus allowing you the opportunity to administer your own web site or
dedicated server on the World Wide Web (WWW) in the most efficient and
effective way possible. Our Virtual Hosting is designed to provide you with
the most popular and proven hardware and software available to serve your
pages to the WWW at the lowest possible prices. Our Shared Hosting is
designed to provide faster, more fully featured and reliable hardware,
software and networking at a price that is aggressively competitive for any
similar service. Dedicated Hosting is designed to offer you administrative
control over a rented, leased or co-located server also at the lowest price
point possible. To help keep this pricing down, we ask that you abide by
our Terms of Service and follow our Acceptable Use policies. If you have
any questions about these policies, please send your questions to THIS
ADDRESS.
EZ Web Co reserves the right to refuse service to anyone at any time,
however, if EZ Web Co should deem it necessary to initiate termination of
services with you, EZ Web Co specifically agrees to provide reasonable
access to you in order to allow you to download any files which may still
reside on the web site or server being removed from the network. In no event
shall EZ Web Co be liable for any loss, loss of data, or other commercial
damage, including but not limited to special, incidental, consequential or
other damages, which result from this termination of services.
Web-site Content: The content of your website will remain on your virtual
or dedicated server and is not available to any other entity. You have the
right to retain on your virtual or dedicated server; any and all files that
you seek to hold that do not violate the following rules. Customers are
prohibited from transmitting on or through any of EZ Web Co's services, any
material that is, in EZ Web Co's sole discretion: unlawful, obscene,
threatening, abusive, libelous, encourages criminal mischief, gives rise to
civil liability, or otherwise violates any local, state, federal, or
international law and/or treatise. In short, EZ Web Co hosting services may
only be used for lawful purposes.
EZ Web Co does not allow connection to, or use of, any software or 'bots'
for IRC or the reselling of 'shell accounts'. These are deemed as a high
security risk and if found will result in account suspension or termination
with no refunds under any circumanstances.
Pornography: EZ Web Co has a zero tolerance policy on pornography that
violates local, state, federal, or international law. This includes, but is
not limited to, child pornography, bestiality, hard-core pornography, and
others not allowed by law. EZ Web Co does not seek to abridge any users
rights, but we uphold any and all laws applicable to the content of sites
hosted on our servers and/or network. EZ Web Co reserves the right to deny
service without cause for sites with adult content that we deem violates
local, state, federal or international law.
EZ Web Co does take an active role in monitoring all sites via the web for
content that does not comply with the preceding guidelines. EZ Web Co
specifically retains the right to make the final decision in any matter
relating to site content. If you wish to seek virtual or dedicated hosting
services with EZ Web Co and you are concerned about content, please send
your concerns to THIS ADDRESS.
Network: Our Virtual and Dedicated servers were designed to give you the
maximum freedom of administration and access to the Internet at the lowest
cost available. Our Network usage is open to all EZ Web Co customers. Your
server is welcome on our network as long as your site does not create a
problem for the network. High network traffic or throughput is not a
problem at EZ Web Co, but extreme network traffic or extreme uploading and
downloading can create problems. Your maximum throughput allowed by your
website hosting plan is an estimate of your usage. You are allowed to
exceed your maximum usage without being shut off. You will be billed for
the additional throughput on your next billing cycle. EZ Web Co DOES NOT
oversell it's bandwidth commitment so please help EZ Web Co plan for the
future and popularity of your website. If you know in advance due to
advertising, publicity, or general interest that your throughput will exceed
2 times the amount allowable by your plan, please contact us at SUPPORT.
This will ensure no downtime and maximum availability of your website at all
times. We can upgrade you to another service plan or make other
arrangements to save you money and to ensure your site is available at all
times.
EZ Web Co customers may not use our network to circumvent user
authentication or security of any host, network, or account. This includes,
but is not limited to, accessing data not intended for the customer, logging
into a server or account the customer is not expressly authorised to
access, password cracking, probing the security of other networks or
directly violating the security policy of another organization. Customers
are also not allowed to interfere or deny service to any user, host, or
network by flooding, mail bombing, or attempts to overload or crash the host
network. Any violation of the network guidelines set forth will result in
deactivation of your virtual or dedicated server.
Mass Mailings: EZ Web Co has a zero tolerance policy on SPAM, Junk E-mail
or UCE. Spam, Junk-mail and UCE are defined as: the sending of the same,
or substantially similar, unsolicited electronic mail message, whether
commercial or not, to more than one recipient. A message is considered
unsolicited if it is posted in violation of a newsgroup charter or if it is
sent to a recipient who has not requested or invited the message. UCE also
includes e-mail with forged headers, compromised mail server relays, and
false contact information. This prohibition extends to the sending of
unsolicited mass mailings from another service, which in any way implicates
the use of the EZ Web Co servers and/or network. Violation of the above
terms will result in one or all of the following:
* A warning from EZ Web Co personnel by E-Mail or Telephone
* Removal of DNS for the advertised/originating site
* Temporary shutdown of the website/server or a block on outgoing mail
* Permanent disconnection of service
Repeat violation of the above terms will result in the following actions
* Immediate disconnection of service with no re-activation
* A US$1000 fee assessed and charged to your account for violation
* Absolutely NO REFUNDS for ANY REASON
* Additional US$10 fee charged to your account per E-Mail sent after
notification
If your actions have caused EZ Web Co servers or IP Addresses to be placed
on ANY blackhole lists and other mail filtering software systems used by
ISP's and Web Hosting companies around the world, you will be assessed a
$1000 charge to your account and $150 per hour for administrative charges
incurred to remove and protect our servers and/or IP Addresses. If you have
further questions about our mass mailing policy, please send them to
THIS ADDRESS.
If you want to report abuse by one of our users, please send the e-mail to
ABUSE DEPARTMENT.
Mailing Lists: Our mass mailing rules also apply to mailing lists, list
servs, or mailing services you may contract with. Our policy is the
following: An acceptable mailing list will be focused at a target audience
that has voluntarily signed up for your e-mail information or that has made
their e-mail address available for distribution of information from you.
Your own list servs in which customers have signed up for in the past, is a
valid mailing list. If one of your members asks to be removed, please
remove them as soon as feasibly possible. Internally created mailing lists
are valid as long as your customers agree to receive the e-mail. Purchased
mailing lists are generally a violation of the rules because you have not
received authority from the recipient to send them an e-mail. The final rule
to all mailing lists is simple: if your customers begin to send spam
complaints to IS about your e-mail, you will be bound to the terms of mass
mailings listed above. If you have direct questions in reference to mailing
lists, please send your question to the
POSTMASTER.
Password Protection: EZ Web Co will turn over the administrative username
and password for your virtual or dedicated server at the
commencement of the agreement. This username and password will be kept in
your confidence throughout the agreed time of hosting. This current username and
password will be provided back to EZ Web Co personnel at the end of your
term. Failure to provide administrative access to a server after the
service term will result in formatting of all hard drives located on the
server. It is the customers responsibility to keep the administrative
username and passwords during the term of their agreement.
Copyright Infringement - Software Piracy: During the term of the hosting
agreement, EZ Web Co grants Customer a non-transferable, non-exclusive
license to use certain Software, in object code form only, for its internal
needs, to be used solely on the Hardware provided, and solely in conjunction
with the Services.
Customer agrees that it will not, directly or indirectly
* copy the Software, except as is necessary to install on Hardware and
for internal, archival purposes. In the event Customer makes any copies of
the Software, Customer shall reproduce all proprietary notices on such
copies;
* reverse engineer, decompile, disassemble, modify or otherwise attempt
to derive source code from the Software;
* sell, lease, license, transfer, give possession of, or sublicense the
Software or the documentation to others; write or develop any derivative or
other software programs, based, in whole or in part, upon the Software or
any Confidential Information.
The location of third party software on your virtual or dedicated server
that violates Copyright law is prohibited. EZ Web Co will work with the
appropriate authorities in locating and removing any and all software that
is deemed to be used in violation of a valid software license. Please do
not locate, use, install, execute, or store software that you do not own a
valid software license to, on EZ Web Co virtual or dedicated servers.
Violators will be terminated.
IP Addresses: EZ Web Co MAY assign and allow the use of IP addresses to the
customer for the length of the agreement. These IP addresses are the sole
property of EZ Web Co or its network provider, are non-portable, and will be
retained after service has ceased. EZ Web Co does reserve the right to
change the customer IP address designation at any time. The use of an IP
Address outside of your assignment by EZ Web Co will result in a $150 per
hour administrative fee to restore correct IP addressing. This is also
viewed as a breach of network security and your virtual or dedicated server
will be taken offline until the problem is resolved.
Administrative fees will be billed to your account the following business
day.
Suspension: EZ Web Co specifically reserves the right to suspend network
service to your virtual, dedicated or co-located server at our discretion.
Suspension will only occur for violation of our AUP, non-payment for
services, or by request of legal authorities with proper legal documents.
Suspension will only occur for the absolute minimal amount of time to
resolve the issue at hand.
SERVICE INTERRUPTIONS: EZ Web Co shall not be liable for failure or delay
in performing its obligations hereunder if such failure or delay is due to
circumstances beyond its reasonable control, including, without limitation,
acts of any governmental body, war, insurrection, sabotage, embargo, fire,
flood, strike or other labor disturbance, interruption of or delay in
transportation, unavailability of, interruption or delay in
telecommunications or third party services, failure of third party software
or inability to obtain raw materials, supplies, or power used in or
equipment needed for provision of the Services. Customer understands and
agrees that occasional temporary interruptions of any Internet Services may
occur as normal events in the provision of the Internet Services. EZ Web Co
agrees to exercise reasonable care to prevent such occurrences; however,
under no circumstances will EZ Web Co be held liable for any financial or
other damages due to such interruptions. In no event shall EZ Web Co be
liable to Customer or any other person for any special, incidental,
consequential or punitive damages of any kind, including, without
limitation, refunds of fees, loss of profits, loss of income or cost of
replacement services.
Governing Law and Forum: This Agreement shall be governed and interpreted
according to the laws of the State of New Jersey. For all disputes
arising out of or related to this Agreement or Service Orders, the parties
irrevocably consent to the exclusive jurisdiction of the Courts of the State
of New Jersey in the county of Hudson only. Customer's address for purposes of
service of process shall be the address designated for notices in this
Agreement. In connection with all actions in which EZ Web Co is awarded
amounts due from Customer, EZ Web Co shall be awarded (either in that action
or by way of a separate action) its costs and expenses of litigation
(including reasonable attorneys' fees), through trial and appeal. EZ Web Co
may at its sole discretion seek leave to conduct any legal process as
described herein in any jurisdiction of any country where a customer or
defendant cannot otherwise be brought to order under the laws of the
State of New Jersey in the county of Hudson only.
LIMITATION OF LIABILITY: EZ Web Co's liability (including, for purposes of
this paragraph only, any of its employees, agents, or representatives), to
Customer (either directly or as a third party defendant in any action or
proceeding) for any claim arising out of or relating to this Agreement or
Service Orders or the provision of any Services under Service Orders
(including, without limitation maintenance and support) shall be limited to
the amount of fees paid by Customer to EZ Web Co under this Agreement within
one year preceding the date Customer contends its claim arose. In no event
shall EZ Web Co be liable for any loss of data, loss of profits, cost of
cover, or any other special, incidental, consequential, indirect or punitive
damages, however caused and regardless of theory of liability. This
limitation will apply even if EZ Web Co has been advised of, or is aware of,
the possibility of such damages.
DISCLAIMER OF WARRANTIES: EZ Web Co specifically disclaims all implied
warranties, including but not limited to, the implied warranties of
merchantability and fitness for a particular purpose. Except as otherwise
provided in this Agreement, any written materials by EZ Web Co, or
information on EZ Web Co's web site, shall be for informational purposes
only and, whether delivered or disseminated before or after the date of this
Agreement, shall not create any express or implied warranties, guaranty of
performance, or contractual obligations.
I understand that these "Terms Of Service" may be updated and modified
at any time and those modification and or updates will apply to me as well, without any
argument on my part as a host client.
Any violations of the above policies will result in immediate suspension of
services and/or termination of your virtual, dedicated or co-located server
service. By entering into a hosting agreement with EZ Web Co you agree to be
bound by these policies, terms and conditions.
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